Modmail

They asked for simple things like updates to their “modmail,” the internal message tool that moderators use to manage their groups.

Source: wiktionary

She mostly kept to protocol when issues arose here and elsewhere, trying to message moderators through modmail, the internal Reddit mail system, where she was sometimes known as Alex.

Source: wiktionary

We used this modmail feature to contact the moderators thereafter.

Source: wiktionary

In addition to reporting comments, Crossmod is designed to support a range of other functionalities: to send alerts to moderators in case of particularly sensitive topics (in the form of modmails), or to proactively remove comments that garner very high abuse scores computed by the pre-trained machine learning models described in Section 4.3.

Source: wiktionary