Touchpoint
noun ·Rare ·Advanced level
Definitions
- 1 A physical point of contact; a surface that is regularly touched by people.
"The operator says that a total of 952,514 'cleans' of various touchpoints, including tables and door buttons, were carried out by more than 600 dedicated cleaning staff - the equivalent of cleaning one carriage at least three times every day."
- 2 An encounter where customers and business engage to exchange information, provide services, or handle transactions.
"The touchpoints in retail banking include tellers and ATMs."
- 3 A point where things touch.
"The Gergonne triangle is defined by the three touchpoints of the incircle on the three sides."
Example
More examples"The operator says that a total of 952,514 'cleans' of various touchpoints, including tables and door buttons, were carried out by more than 600 dedicated cleaning staff - the equivalent of cleaning one carriage at least three times every day."
Etymology
From touch + point.
More for "touchpoint"
Data sourced from Wiktionary, WordNet, CMU, and other open linguistic databases. Updated March 2026.